Digital Accessibility
Accessibility Statement
Heed Business Solutions is committed to ensuring that our website is accessible to everyone, including people with disabilities. We believe that every visitor deserves a seamless, inclusive digital experience.
Our Commitment
WCAG 2.1 Level AA Compliance
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines are developed by the World Wide Web Consortium (W3C) and represent the internationally recognized standard for web accessibility.
Accessibility is not a one-time project. We conduct ongoing testing and improvement to identify and resolve barriers, ensuring our site remains usable for all visitors as content and technology evolve.
What We Have Built
Accessibility Features
Our website includes the following accessibility features to support a wide range of users and assistive technologies.
Keyboard Navigation
All interactive elements are reachable and operable using keyboard-only navigation, including tab, enter, and escape keys.
Screen Reader Support
Semantic HTML, ARIA landmarks, and descriptive labels allow screen readers to accurately convey page structure and content.
Skip Navigation
A "Skip to main content" link is provided at the top of every page, allowing keyboard and screen reader users to bypass repetitive navigation.
Sufficient Color Contrast
Text and interactive elements maintain contrast ratios that meet or exceed WCAG 2.1 Level AA requirements for readability.
Resizable Text
All text can be resized up to 200% using browser zoom without loss of content or functionality.
Alt Text on Images
All meaningful images include descriptive alternative text. Decorative images are marked appropriately so screen readers can skip them.
Form Labels
All form fields include associated labels and instructions, ensuring users of assistive technologies can complete forms independently.
ARIA Landmarks
Landmark roles identify major page regions (header, navigation, main content, footer) to help assistive technology users orient and navigate efficiently.
Language Access
Multilingual Access
Our website is available in three languages: English, Spanish (Español), and Russian (Русский). Use the language toggle in the navigation bar to switch between languages at any time.
Los Angeles is one of the most linguistically diverse cities in the world. Offering multilingual access reflects our commitment to serving every member of our community, regardless of their primary language.
Legal Compliance
ADA Compliance
Heed Business Solutions recognizes the importance of ADA Title III compliance as it applies to digital properties. We take a proactive approach to ensuring our website meets accessibility requirements, not because we are compelled to, but because it is the right thing to do.
We regularly audit our site against current WCAG standards and update our practices as guidelines evolve. Our goal is to remove barriers before they become obstacles for any visitor.
Compatibility
Assistive Technologies
Our website is designed to be compatible with the following assistive technologies and browsing methods.
Screen Readers
Compatible with NVDA, JAWS, VoiceOver (macOS and iOS), and TalkBack (Android).
Browser Zoom
Full support for browser zoom up to 200% in all major browsers, with responsive layouts that adapt gracefully.
Keyboard Only Navigation
Every feature and interactive element on our site can be accessed and operated without a mouse.
Transparency
Known Limitations
We are committed to continuous improvement, and we recognize that accessibility is an ongoing effort. Despite our best efforts, some areas of our site may not yet be fully accessible.
Some third-party content embedded on our site, including calendar booking widgets, analytics tools, and external video players, may not fully conform to WCAG 2.1 Level AA standards. We work with our third-party providers to encourage accessibility improvements and will update integrations as more accessible options become available.
If you encounter any barrier while using our site, we want to hear about it. Your feedback directly informs our improvement roadmap.
Get in Touch
Feedback and Contact
We welcome your feedback on the accessibility of the Heed Business Solutions website. If you experience any difficulty accessing content or functionality, please let us know.
We aim to respond to accessibility feedback within two business days and will work to resolve any issues as quickly as possible.
Last Updated: March 2026
Questions About Accessibility?
We are here to help. Reach out and we will make sure you can access everything you need.